Privacy Policy

Welcome to specsray.com (referred to as "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and mobile application.

1. Personal Information:
   • • Name: We collect your name when you create an account, make a purchase, or contact customer support.
   • • Email Address: We collect your email address for account creation, order confirmations, and communications.
   • • User IDs: We assign unique identifiers to manage your account.
   • • Address: We collect your shipping and billing addresses to process and fulfill your orders.
   • • Phone Number: We collect your phone number for order verification and delivery coordination.
2. Location Information:
   • • Approximate Location: We may collect your general location data to provide region-specific content and offers.
   • • Precise Location: With your permission, we may collect precise location data to help you find nearby stores or for delivery services.
3. Media:
   • • Photos: We collect photos that you voluntarily upload when using our virtual try-on feature or for product reviews.
4. Face Data:
   • • Our app captures an image of your face solely for the virtual try-on feature. This image is processed in real-time to overlay selected eyewear products on your face.
5. Automated Information:
   • • We may collect certain information automatically when you visit our website or use our app, including your IP address, browser type, device type, and browsing preferences.
   • • We may use cookies and similar tracking technologies to enhance your user experience and gather data about usage patterns.

1. All user data collected by our app is encrypted during transmission (in transit).
2. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
3. Please be aware that no method of data transmission over the internet or electronic storage is completely secure.

Our app supports the following methods of account creation:

1. Username and password
2. OAuth authentication through third-party services
3. Guest checkout option (no account creation required)

We may use your personal information for the following purposes:

1. To process and fulfill your orders, including shipping and delivery.
2. To create and manage your user account.
3. To provide the virtual try-on feature using face data.
4. To determine appropriate products based on your location.
5. To communicate with you regarding your orders, inquiries, or other requests.
6. To personalize your user experience and provide tailored content and recommendations.
7. To improve our website, products, and services based on user feedback and behavior.
8. To send promotional and marketing materials if you have opted in to receive such communications.

1. The app captures your face image only when you enable the Try-On feature.
2. The captured image is processed in real-time by merging it with the selected product image to generate a Try-On visualization.
3. This allows you to see how the product (e.g., eyeglasses) will look on your face before making a purchase.
4. The face image is not stored or saved. It is used only during runtime and is deleted immediately after processing.
5. No history of face images is maintained.
6. Face data will not be shared with any third parties.

We may share your personal information with third parties in the following circumstances:

1. With service providers who assist us in operating our website and providing services to you (e.g., payment processors, shipping companies).
2. With legal authorities, when required by law, to protect our rights, or to respond to legal processes.
3. With your consent, in cases where you have opted in to receive marketing communications from our partners or third parties.

1. Personal account information is retained as long as you maintain an active account.
2. Order information is retained for legal and business purposes in accordance with applicable laws.
3. Face data is retained only during the active Try-On session and is automatically deleted as soon as you disable the Try-On feature or close the app.
4. If you re-enable the Try-On feature, the process restarts, capturing a new image for real-time processing.

You have the following choices regarding your personal information:

1. • • Access: You can access your personal information through your account settings.
   • • Update: You can update your personal information through your account settings or by contacting us.
   • • Delete Account: You can request deletion of your account and associated data by visiting: [Account Deletion Page URL] or by contacting.
   • • Delete Specific Data: You can request deletion of specific data without deleting your entire account by contacting.
   • • Marketing Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in those emails or by contacting us.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us, and we will promptly take appropriate action.

1. You can control camera access through your device settings.
2. The Try-On feature is optional and can be turned off at any time.
3. Location services can be disabled through your device settings.

1. Data Collection & Usage:
   • • The app captures an image of the user’s face only when they enable the Try-On feature.
   • • The image is processed in real time by merging it with the selected product to create a Try-On visualization.
   • • No user face images are stored, and no history is maintained.
2. Data Retention & Security:
   • • The face data is used temporarily and deleted as soon as the user disables the Try-On feature or closes the app.
   • • Users need to re-enable the feature to capture and process a new image.
   • • We implement security measures to protect user data during real-time processing.
3. Third-Party Sharing:
   • • We do not share user face data with any third parties.
   • • Since no face images are stored, there is no risk of data exposure or misuse.
4. User Control:
   • • Users can control camera access through their device settings.
   • • The Try-On feature is optional and can be turned off at any time.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and within our app.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@specsray.com.