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Privacy Policy

1. Introduction:

Welcome to specsray.com (referred to as "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, specsray.com.

2. Information We Collect:

  1. Personal Information: We may collect personal information that you voluntarily provide when using our website, such as your name, email address, phone number, and shipping address when you make a purchase.
  2. Automated Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, device type, and browsing preferences. We may also use cookies and similar tracking technologies to enhance your user experience and gather data about website usage.

3. How We Use Your Information:

We may use your personal information for the following purposes:

  1. To process and fulfill your orders, including shipping and delivery.
  2. To communicate with you regarding your orders, inquiries, or other requests.
  3. To personalize your user experience and provide tailored content and recommendations.
  4. To improve our website, products, and services based on user feedback and behavior.
  5. To send promotional and marketing materials if you have opted in to receive such communications.

4. Sharing Your Information:

We may share your personal information with third parties in the following circumstances:

  1. With service providers who assist us in operating our website and providing services to you (e.g., payment processors, shipping companies).
  2. With legal authorities, when required by law, to protect our rights, or to respond to legal processes.
  3. With your consent, in cases where you have opted in to receive marketing communications from our partners or third parties.

5. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure.

6. Your Choices:

You have the following choices regarding your personal information:

  1. You can access, update, or delete your personal information by contacting us at support@specsray.com.
  2. You can opt out of receiving marketing communications by following the unsubscribe instructions provided in those emails or by contacting us.

7. Children's Privacy:

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us, and we will promptly take appropriate action.

8. What face data does the app collect?

Our app captures an image of the user’s face solely for the purpose of the Try-On feature. This image is processed in real time to overlay the selected product (e.g., eyeglasses) on the user’s face.

9. Provide a complete and clear explanation of all planned uses of the collected face data.

  1. The app captures the user's face image only when they enable the Try-On feature.
  2. The captured image is processed in real-time by merging it with the selected product image to generate a Try-On visualization.
  3. This allows users to see how the product (e.g., eyeglasses) will look on their face before making a purchase.
  4. The face image is not stored or saved. It is used only during runtime and is deleted immediately after processing. No history of face images is maintained.

10. Will the face data be shared with any third parties? Where will this information be stored?

  1. No, the face data will not be shared with any third parties.
  2. As mentioned earlier, the app does not store user face images. They are processed in real-time and discarded immediately after use.

11.How long will face data be retained?

  1. The face image is retained only during the active Try-On session.
  2. As soon as the user disables the Try-On feature or closes the app, the face data is automatically deleted.
  3. If the user re-enables the Try-On feature, the process restarts, capturing a new image for real-time processing.

12.Where in the privacy policy is the app’s collection, use, disclosure, sharing, and retention of face data explained?

  1. Data Collection & Usage:
    • • The app captures an image of the user’s face only when they enable the Try-On feature.
    • • The image is processed in real time by merging it with the selected product to create a Try-On visualization.
    • • No user face images are stored, and no history is maintained.
  2. Data Retention & Security:
    • • The face data is used temporarily and deleted as soon as the user disables the Try-On feature or closes the app.
    • • Users need to re-enable the feature to capture and process a new image.
    • • We implement security measures to protect user data during real-time processing.
  3. Third-Party Sharing:
    • • We do not share user face data with any third parties.
    • • Since no face images are stored, there is no risk of data exposure or misuse.
  4. User Control:
    • • Users can control camera access through their device settings.
    • • The Try-On feature is optional and can be turned off at any time.

13. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

14. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@specsray.com.

By using our website, you agree to the terms and conditions of this Privacy Policy.